Returns & Exchanges

At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Request

  Contact our support team via the official portal with your order number and a brief explanation of the reason for the return.

• 2.
  Receive RMA

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions for our service center.

• 3.
  Secure Packaging

  Pack your MOZA gear securely in its original packaging, including all cables, clamps, and documentation to avoid restocking fees.

• 4.
  Inspection and Refund

  After our technicians verify the hardware's condition, your refund will be processed to your original payment method within 7-10 business days.